Policy — I.DEA PR

Terms

Thank you for visiting https://ideapr.co.uk/ (hereinafter referred to as “the site”). Please read the following information carefully before using the site. The use of and access to the site are governed by these legal Terms & Conditions. The fact of using the site implies that you agree to comply with and be bound by these Terms & Conditions, the confidentiality rules and online selling conditions when you make a purchase I.DEA PR may occasionally modify or make changes to these Terms & Conditions. Using the site after alleged modifications implies that you agree to comply with modified Terms & Conditions. Please read the Terms & Conditions regularly. If you do not agree with any of the Terms & Conditions or modified Terms & Conditions you must stop using the site immediately.

Firstly, we are drawing your attention to our policies relating to the terms of purchase and our Privacy Policy. If you are under 18, you must let your parent or guardian know I.DEA PR’s Privacy Policy before you register to use this site or any of this site's services.

This site is owned and operated by I.DEA PR, Registered number: 12067418 registered in London, England.

CUSTOMER SERVICE CONTACT INFORMATION

I.DEA PR

WorkShop

102 St Pancras Way

NW1 9ND

London, England

Email: shop@ideapr.co.uk

The items sold on I.DEA PR are made in limited series! We usually stock one of each size per garment, which means that you probably won’t meet another person wearing an item just like yours!

Due to such limited collections, it is very important to measure your size as accurately as possible and get your items in the right size, because it’s most likely that we won’t be able to provide another garment in a different size.

CONFIRMATIONS

Once we have received your order we will send a confirmation to your email address. It is therefore important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as a guarantee of proof of purchase.

PAYMENT

Your payment is handled by Stripe with secure encryption and under strict banking standards and we accept payments via Visa, Master Card, American Express and Discover credit cards. Also, there may be extra charges for international shipping and shipping costs are not included in the price. In the event that no payment has been received after submitting your order, I.DEA PR may automatically cancel your order.

ORDERING

Orders made in another person's name without his consent, or otherwise as a result of I.DEA PR suffer economic damage will be reported to the police. I.DEA PR holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is obviously incorrect, this may compel I.DEA PR to cancel the purchase and refund any amount paid in the best way. This can be performed at any time. All products remain in I.DEA PR property until full payment is made.

DELIVERY

This Shipping & Return Policy forms an integral part of the General Terms and Conditions of I.DEA PR. By purchasing our goods and/or using our services, you accept this Shipping & Return Policy. Please read this Shipping & Return Policy carefully.

This Shipping & Return Policy is available at the following link: https://ideapr.co.uk/returns https://ideapr.co.uk/delivery

*Please note I.DEA PR also offers a Click & Collect delivery option from I.DEA PR’s office located at Office 107, Spaces, 307 Euston Road, London, NW1 3AD, where it is the responsibility of the customer to select a collection time.

If there is a delay in delivery the Buyer must inform I.DEA PR Customer Services. This may be done by e-mail to shop@ideapr.co.uk. I.DEA PR will send the information to the Delivery Company to trigger the start of an investigation. If the product is found during this investigation, it will immediately be redirected to the address of the Buyer (in most cases). If on the other hand the product is not found during the investigation, the Delivery Company will consider the parcel to be lost. If this is the case, I.DEA PR will send you a replacement product at its expense. If the lost product(s) are no longer available at this time, I.DEA PR will reimburse you for the cost of these products. I.DEA PR takes no responsibility for extension to delivery times due to the carrier, particularly in cases of loss of products or strikes. I.DEA PR cannot be held responsible for unanticipated delivery delays beyond its control.

Once your order and payment are received, you will be notified that your order has been shipped. You will also be provided with the tracking number. You can "track and trace" your order anytime you like. Please notice that we are shipping from the UK and it is a responsibility of the international Customer to proceed with customs clearance procedure, incl. all applicable fees and charges, and be responsible for payment of all import custom duties, sales taxes and similar, if any. Please contact your local Custom Or Post service for any other additional costs for your package.

Any refunds to a Customer will not include any import taxes and duties paid by a Customer, customs clearance and related or similar charges. It is Customers’ responsibility to proceed in accordance with applicable laws of a country of an importation to get a refund or waiver for such taxes and charged.

INTELLECTUAL PROPERTY & CONTENT

You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights, all brand names, names of lines, designs, models of items that appear on the website or in the domain name, are the exclusive property of I.DEA PR and its clients.

Any utilisation, reproduction, of the designs, models, brand names, and names of lines in whole or in part is strictly prohibited. You are permitted to use the Content of this website only if authorised by I.DEA PR. Any reproduction or redistribution of the I.DEA PR listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting to forging, copying and use of the I.DEA PR listed materials to any other server, location or support for publication, reproduction.

In addition to the intellectual property rights mentioned by I.DEA PR, Content is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this web site. I.DEA PR tries to ensure that the information on this site is accurate and complete. I.DEA PR does not warrant or represent that the site’s Content is accurate, error-free or reliable or that your use of I.DEA PR`s Content will not infringe rights of third parties. I.DEA PR does not warrant that the functional aspects of the site or I.DEA PR's Content will be error free or that the site, Content or the server that makes it available for use is free of viruses or other harmful components. If your use of this site results in the need for servicing or replacing property, material, equipment or data, I.DEA PR is not responsible for those costs.

I.DEA PR and its suppliers make no warranties I.DEA PR, I.DEA PR website Content, software text, downloads, graphics, and links, or I.DEA PR results to be obtained from using the site. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on the site. I.DEA PR reserves the right to withdraw, temporarily or permanently, any Content from the site at any time and for any reason. Removal may be immediate and without notice. I.DEA PR is not liable to you or any third party regarding any such withdrawal.

Notice that all I.DEA PR products are protected by Intellectual property rights (IPRs and WIPO).

COLOURS DISPLAYING

Please notice that we have made every effort to display the colours of I.DEA PR products as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a colour will be completely accurate.

CHANGES TO LEGAL NOTICE

I.DEA PR reserves the rights to change these Terms & Conditions from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and I.DEA PR. You should therefore periodically visit this page to review the then current terms to which you are bound.

These terms of use were updated 1st of September 2020.

Privacy policy

PERSONAL INFORMATION / GENERAL DATA PROTECTION REGULATION

When shopping with I.DEA PR, we will save some of your data to fulfil your purchase. I.DEA PR treats all personal information confidential. You have the right to request access to your data and if there is anything wrong you can get it changed or removed. I.DEA PR may also use cookies, for example in order to improve your experience of the website.

I.DEA PR online shop is owned and operated by I.DEA PR as Registered number:12067418, registered in London, England. (“I.DEA PR”, “we,” “us” or “our”) will process your personal data when you are visiting and using the services provided at ideapr.co.uk. Below, you will find information on what kind of personal data we process, why we do it, what we use it for and how we may share it. I.DEA PR is the data controller of any processing of your personal data.

WHAT PERSONAL DATA DO WE PROCESS?

We collect personal data when you (I) purchase accessories, clothing, shoes, or other goods at our website, (II) sign up for news, invites and offers, (III) request support and (IV) are browsing our website. Such personal data will include your name, e-mail address, telephone, delivery address, payment details, IP address, behaviour on the website and other information that you voluntarily provide us.

PURPOSE, LEGAL GROUND AND STORAGE PERIOD

We will only use your personal data for the purposes, and on the legal grounds, as set out below. We will not use your personal data for any purpose that is incompatible with the below purposes. Further, we will only use your personal data during the period as set out under "Storage period", after such which period your personal data will be deleted.

PURCHASES

Purpose of processing: When you purchase accessories, clothing, shoes, or other goods at our website, we will process your personal data to fulfil our contractual obligations towards you (see Terms of Use). Our purchase form identifies what information you must provide to us, in order for us to complete your purchase.

Legal ground for processing: The processing is necessary for our performance of the contract with you (i.e. Terms of Use).

Storage period: We will process your personal data during the term of our contract, we will thereafter erase your personal data.

DIRECT MARKETING

Purpose of processing: When you sign up for news, invites and offers (direct marketing), we will process your personal data to provide the services as requested by you. Our direct marketing is based on profiling, which means that we will customise the information that you receive from us based on certain factors. We use the following types of personal data to compile a profile: your gender, your location, your previous purchases, your behaviour on our website, and/or your previous behaviour when receiving direct marketing from us.

Legal ground for processing: The processing is necessary for our legitimate interests to maintain good customer relations.

Storage period: If you opt-opt or unsubscribe from our marketing (including profiling), we will no longer process your personal data for this purpose. We will also erase your personal data, unless there is another legal ground for keeping your data (such as a valid purchase contract).

SUPPORT

Purpose of processing: When you request support, we will process your personal data to be able to assist you with the relevant matter.

Legal ground for processing: The processing is necessary for our performance of the contract with you (i.e. Terms of Use).

Storage period: We will erase your data, within six months after the relevant matter has been finally resolved. Opt-out is made possible by contacting shop@ideapr.co.uk

FRAUD PREVENTION

Purpose of processing: We will process your personal data for the purposes of carrying out risk analysis, fraud prevention and risk management.

Legal ground for processing: The processing is necessary for our legitimate interests to prevent fraud and to handle risks.

Storage period: We will erase any personal data used for this purpose on a six month basis, unless there is another legitimate interest for keeping your data.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

Only the people who need to process personal data for the purposes mentioned I.DEA PR have access to your personal data. We further may need to allow our suppliers (our designers) access to your personal data when they perform services on our behalf.

YOUR RIGHTS

You are entitled to the following rights under applicable laws:

The right to access: you may at any time request to access your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form.:
The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed.
The right to erasure (“right to be forgotten”): under certain circumstances (including processing on the basis of your consent), you may request us to delete your User Data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
The right to object: to certain processing activities conducted by the us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to processing of your personal data for direct marketing purposes.
The right to restriction of processing: you may under certain circumstances request from us to restrict the processing of your personal data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
The right to data portability: you are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used and machine-readable format.

COOKIES

A cookie is a small data file sent to your browser from a web server and stored on your hard drive that allows easier access the next time the same page is visited. For example, a cookie is sent when you sign-up to download products or information on our website. If you do not want your personal information to be stored by cookies, you can configure your browser so that it notifies you whenever a cookie is received. This way you can decide each time to accept cookies or not. However, the use of cookies may be necessary to provide certain features and choosing to reject cookies may reduce the functionality of our website. Your browser should include precise instructions explaining how to control the acceptance of cookies.

CONTACT INFORMATION

If you have any questions relating to our handling of your personal data or our use of cookies or if you would like to invoke any of your rights under applicable privacy legislation, please contact us at: shop@ideapr.co.uk

CHANGES TO THIS WEBSITE PRIVACY NOTICE

If we change how we handle your personal data or how we use cookies, we will promptly update this website privacy notice and publish it on this website.